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Visit
Ann Bastianelli's Website
Learn more about
Ann
Bastianelli
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Ann Bastianelli is President
and CEO of Anthology Consulting, and an expert
in interpreting trends in corporate and consumer
behavior, determining what is possible, probable,
and preferable for marketers and consumers alike.
For 25 years, Ann’s distinguished career
has included leadership positions in a variety
of industries, including college athletics, advertising,
marketing, product innovation and personal performance. A
member of Who’s Who in Marketing, Ann has
advised some of the world’s most admired
organizations and personalities, including Leo
Burnett, McDonald’s, Kellogg’s, Kraft,
DowBrands, Franklin-Covey, Indiana University,
IKON Office Solutions, Hillenbrand Industries,
and basketball coaching legend, Bob Knight. Notably,
Ann’s marketing legacy includes work on
timeless consumer campaigns such as ‘2
Scoops of Raisins’ for Kellogg’s
Raisin Bran, The talking Parkay Margarine tub,
Happy Meals and Ronald McDonald advertising,
Ziploc, Saran Wrap, and Dow Bathroom Cleaner’s
Scrubbing Bubbles.
FuneralReview.Com
course:
 What
Matters Most |
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Dr. Vanderlyn R. Pine entered funeral service in 1957, graduated from the American Academy of Funeral Service in 1959, and assumed the management of his family’s funeral home. In 1970, Dr. Pine was appointed as the Management Consultant for the National Funeral Directors Association, a position he held until 1985. Also in 1970, he became a college professor with special expertise in Sociological Research Methods, Statistical Analysis, and the Sociology of Death.
Dr. Pine began publishing articles on funeral home evaluation and financial management in the early 1970s in the American Funeral Director and NFDA’s The Director. Over the years he has authored, edited, and contributed to a number of books on funeral service, and has given hundreds of featured speeches, lectures, and seminars on funeral home evaluation, management, pricing, mergers and consolidation, and other related subjects for numerous funeral director associations and groups in the United States and Canada.
FuneralReview.Com courses:
Personnel Management in Funeral Service
Understanding and Managing Grief |
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Visit
Gary
O'Sullivan's Website
Learn more about
Gary O'Sullivan
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Gary O'Sullivan, CCE . is
President of a unique strategic consulting company
specializing within the cemetery and funeral profession.
Using his PrinciplePower concepts he assists his
client firms in developing critical processes to
positively impact their company’s performance.
Gary uses his experience as a senior-level executive
and over thirty years of business development to
move his consulting client’s organizations
to new levels of performance.
FuneralReview.Com course:
Learning to be a Leader
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Alan D. Wolfelt, Ph.D. is an internationally noted author, educator and grief counselor. He serves as Director of the Center for Loss and Life Transition and is on the faculty at the University of Colorado Medical School's Department of Family Medicine.
Past recipient of the Association of Death Education and Counseling's Death Educator Award, Dr. Wolfelt is an educational consultant to hospices, hospitals, schools, universities, funeral homes and a variety of community agencies across North America. Perhaps best known for his model of "companioning" versus treating the bereaved, Alan is committed to helping people mourn well so they can live well and love well.
FuneralReview.Com course:
Understanding
and Creating Exceptional Funeral Experiences
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Glenn H. Gould, III, M.S. is CEO of MKJ Marketing. He draws on twenty years experience as an executive and consultant with several Fortune 500 companies including the Batesville Casket Company.
Glenn works closely with the management of Wilbert, Inc., in consumer research, and marketing. He consults insurance companies in the development of pre-need insurance products. In funeral service, Glenn conducts market research studies and site selection studies for new facilities and assists clients in the development of marketing and advertising plans.
Glenn is a recognized speaker and his articles appear regularly in funeral service publications. Glenn holds B.A. and M.S. degrees.
FuneralReview.Com course:
Marketing
a Funeral Home for Long Term Profitability
Deathcare Marketing - 25 FAQs
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Learn more about
Nicole McQueen
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Nicole “Nikki” McQueen was born in Quincy, MA and grew up in historic Plymouth, MA. She received her degrees in photography and advertising from Endicott College in MA.
Nikki spent the last twelve years in the title insurance industry as a Marketing Representative for one of the nation’s largest insurers. Her primarily role included developing new business opportunities; creating innovative marketing concepts for a highly competitive market; and maintaining customer loyalty among existing clientele. Nikki was consistently recognized as a top producer for this Fortune 300 Company receiving numerous awards each year for both production as well as customer service.
FuneralReview.Com course:
Profits by Pleasure - Innovative Ways of Delivering Exceptional Customer Service |
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Learn more about
John T. McQueen, CFSP
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John McQueen is a native of St. Petersburg, FL and received his B.A. in Business Administration from St. Leo’s University in St. Leo, FL. Seeing the changing trends in funeral service, he is currently working on his MBA with a specialization in Hospitality Management.
John serves as the Chief Operations Officer for his family-owned firm, Anderson-McQueen Funeral & Cremation Centers. He also serves as President of both Sunnyside Cemetery and Affordable Memorials.
John has been actively involved in many professional organizations, having served as president of the Florida Funeral Directors Association; board member of the Funeral & Cemetery Alliance of Florida; state representative on the Policy Board for the National Funeral Directors Association; and most recently as Ambassador for the Academy of Professional Funeral Service Practice. His strong belief in the need for continuous improvement as a professional led him to found FuneralReview.Com, the nation’s leading on-line continuing education provider for funeral service. He also serves as an adjunct instructor for the Funeral Services Program at St. Petersburg College.
FuneralReview.Com course:
Profits by Pleasure - Innovative Ways of Delivering Exceptional Customer Service |
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Learn more about
Earl A. Grollman, Ph.D.
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Earl A. Grollman, Ph.D. is the author of more than 27 books and has been featured on Oprah Winfrey and People Magazine. He will discuss the profound feelings, interpretations and responses of the bereaved, and explain the potential for individual growth through the experience of grief. His talk embraces not just death and dying, but life and living. An unforgettable speaker!
A pioneer in the field of crisis intervention, Dr. Grollman was the rabbi of the Beth El Temple Centre in Belmont, Massachusetts, until his early retirement in 1987 to devote himself to writing and lecturing. He and his daughter Sharon Grollman co-authored the "talking About..." series, which addresses different types of crises that children and adults must often face, and is now being used in schools throughout the United States and Canada.
His Talking About Death received the UNESCO award of the International Children and Youth Book Exhibition. He has appeared on national television and radio, including the Oprah Winfrey Show, and articles about him and his work have appeared in publications as varied as People Magazine, Time, Harpers and Psychiatric Opinion.
FuneralReview.Com course:
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Learn more
about
James Justice
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James
H. Justice was born
in the foothills of the Blue Ridge Mountains
in North Carolina. He was born to a family of
farmers and saw millers.
He became interested in the funeral profession
while in high school and working part-time for
the local funeral home. Some of his first duties
were making ambulance calls and assisting in the
preparation room. Upon moving to Florida, he immediately
became affiliated with a local funeral home.
In addition to being a licensed funeral director
and embalmer for over forty years in Florida,
Jim is also a qualified Mass Fatality Coordinator
and a continuing education provider.
FuneralReview.Com course:
Hazard
Communication in Funeral Service
Communicable Disease
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Visit Suzanne's Website
Learn more about
Suzanne Turkiewicz Elkins
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Pre-Smart's owner and developer, Suzanne Turkiewicz Elkins, has extensive experience, over 13 years, in direct death care sales to families, pre-need management, multi-location management and product development, having represented the largest funeral funding company in the U.S.
She has her M.B.A. in marketing and finance, which aided in the analytical development and implementation of the system.
FuneralReview.Com course:
Understanding
Preneed.
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Patrick is a third generation funeral director in his family. Growing up in his family’s business, he began assisting his grandfather at the funeral home when he was seven. Patrick worked for the family business until he relocated to Florida in 1998. Patrick and his wife, Kelly, reside in Belleair, Florida. He is a member of Grace Christian Fellowship in Largo. Patrick co-authoring of this course has provided the "real life", technical funeral applications to the scientific knowledge that Dr. Michael O'Neal has developed making this course a must for everyone in the funeral profession."
Funeral Review course:
HIV/AIDS:
A Funeral Practitioner's Guide to Occupational
Exposure |
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