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FuneralReview.Com Books

As funeral professionals, we are always looking for ways to improve or enhance our daily business practices.

We have developed a selection of suggested readings that have been recommended by our instructors and other leaders in the funeral industry. This list has been designed to feature books that will reinforce the business and service principles that you have learned by participating in FuneralReview.com. The books touch on topics critical to the success of any business, and will prove to be a valuable resource as you face future decisions.

Check this page periodically as we update our recommended reading portfolio.


 

Featured Book of the Month

 

 
 

First, Break All the Rules
What the World's Greatest Managers Do Differently

 

The Experience Economy: Work Is Theater and Every Business a Stage

The Experience Economy
Work Is Theater and Every Business a Stage
Raving Fans
A Revolutionary Approach to Customer Service





Inside the Magic Kingdom: Seven Keys to Disney's Success

Tuesdays with Morrie
An Old Man, a Young Man, and Life's Greatest Lesson
Inside the Magic Kingdom
Seven Keys to Disney's Success


Living When a Loved One has Died
Caring and Gentle

Caring and Coping
When Your Loved One is Seriously Ill

Gentle and Straightforward




Talking about Death: A Dialogue Between Parent and Child




Who Moved My Cheese? for Teens

Talking about Death
A Dialogue Between Parent and Child

Who Moved My Cheese?
A Book for Teens


Understanding Grief: Helping Yourself Heal

Creating Meaningful Funeral Ceremonies

Understanding Grief: Helping Yourself Heal
A Classic Resource Guide

Creating Meaningful Funeral Ceremonies
An Inspiring Guide



Product Details:

Hardcover, January 2001
ISBN: 1879651211
Format: Hardcover, 240pp
Pub. Date: January 2001
Publisher: Companion Press (CO)
Barnes & Noble Sales Rank: 622,537



Funeral Home Customer Service
from A-Z

Interpersonal Skills Training
A Handbook for Funeral Service Staffs